PUBLICATION:  ITWEB BUSINESS PROCESS MANAGEMENT

DATE:  25 JULY 2013

James McKerrell, chief executive at CRS 

Q: What is the major trend you are seeing in your industry?
A: HR and Payroll practitioners are gaining traction/recognition in terms of becoming more strategic rather than just number crunchers or paper pushers.

Q: How do you think technology in your sector is benefiting the country?
A: Helping organisations become more compliant with legislation and statutory requirements will benefit the country at large (a larger tax base, HR issues dealt with more effectively, Skills development being tracked).