The CRS HR Business Unit offers a full suite of HR related services

The HR department fulfils a crucial role, yet few companies find it feasible to establish a fully-fledged HR department. The CRS HR Business Unit was designed with this in mind and aims to provide a full suite of HR services to companies on an outsourcing basis. In addition to flexible HR outsourcing services, the HR Business Unit offers HR services including HR Business Process Re-engineering, Specialised Compensation, and compiling HR Metrics and Statistics.

BPR – HR Business Process Re-engineering 

CRS provides HR Business Process Re-engineering services to help organisations redefine workflows and processes in order to streamline these processes, while cutting operational costs. By cutting the time spent on essential business processes, companies are able to invest more time in developing their business offering and improving customer service. In this way, Business Process Re-engineering helps companies gain a competitive advantage.

The HR Business Process Re-engineering team at CRS focuses exclusively on Human Resources processes. The team is able to analyse a company’s workflow and processes to identify those which are disconnected as well as areas where processes can be streamlined. Through HR Business Process Re-engineering, CRS is able to help companies improve teamwork, increase productivity, reduce costs and implement organisational change.

Human Resources Services Outsourcing – Full & Part Time

CRS understands that it is not always feasible for companies to hire an HR practitioner. This is why CRS offers HR services on flexible outsourcing terms. CRS offers HR services through a consultant, temporary HR contractors or part-time HR assistants, depending on the needs of the company.

Companies are able to benefit from service level agreements where CRS offers HR services on an hourly, weekly, monthly or quarterly basis. By leveraging the services of HR experts at CRS, companies are able to improve documentation, clarify and enforce expectations and policies and also improve employee job satisfaction and performance.

Services offered by CRS on an outsource basis include

  1. HR Audits
  2. Employee Policy and Procedure Manuals
  3. Applicant screening, interviewing and placement services
  4. Job description services
  5. Job evaluation
  6. HR mentoring and training
  7. Disciplinary and grievance handling
  8. Employee satisfaction surveys
  9. Legislative reports. i.e. Employment Equity, Work place Skills Plan, Annual Training Report.

Specialised Compensation

Companies that are not able to employ a payroll expert can benefit from Specialised Compensation services from CRS. Services offered by CRS include reviewing a company’s remuneration policies as well as developing and implementing any required changes. CRS will also assist the company to communicate these changes clearly, ensuring that all employees understand the impact of these changes. Experts at CRS can also evaluate and redefine job descriptions as well as analyse company structures against market data.

HR Metrics and Statistics

CRS provides HR analytics that allow HR practitioners to demonstrate the impact of their processes and initiatives on business outcomes. Through analytics, companies can gain insight into the effect of their HR processes and workflows. This allows companies to redirect money wasted on employee initiatives that bring no benefit.

Using analytics, businesses can measure the outcomes of their investments. Companies can also use analytics to hold HR departments accountable for their impact on the bottom-line. Finally, because HR executives are able to quantify their impact on business outcomes, they can be included in conversations about company strategy.


We see this as a critical part of business strategy for all companies.

Step 1: Current State
The first step in implementing a BBBEE plan is to be aware of your current state. We use the latest software to assist you with this.  Your current state will be based on the current codes as well as for your industry sector.

Step 2: Targets

What level does your company aim to achieve for the next audit? What sorts of resources are available? Development of scenarios in each of the pillars is essential for achievement of the overall goal.

Step 3: Future State
We can then model the impact of each strategic action from step 2 on your score card to determine its impact on your score card.

Step 4: Action plans
Having seen the impact of strategic actions in your selected areas of the score card, we can assist with the development of action plans to ensure that the goals are met for each pillar.

Step 5: Follow up
On a monthly or quarterly basis we will meet with your organization to review progress and to determine the ‘new current state.’

Step 6: BBBEE Verification rating Preparation
The software that we use will guide you on the steps and documentation required to be well prepared for a BBBEE rating audit.

Ongoing consulting:

As we have on line copies of all relevant legislation to help us answer your queries. In addition, the software we use is able to do your employment equity modeling and assist with the preparation of EE data in the correct format for submission to the Department of Labour.

To find out more about how the CRS HR Business Unit can help you, contact CRS today.