Protecting returning office workers

After entering Lockdown Level 3, more businesses will start to reopen - business must ensure they protect returning office workers.

Ensure a healthier office environment by protecting returning office workers

As more businesses reopen following South Africa entering Lockdown Level 3, management is tasked with ensuring theย readiness of their office environmentย toย ensure a safe return of staff.ย This is especially the case for those employees considered to be high risk. Nicol Myburgh, Head of the HCM Business Unit atย CRS Technologies, examines how organisations should approach this.

โ€œThe new normal is not dictated to by the various lockdown levels. Instead, it is about implementing policies and procedures that enable aย healthier office environmentย than in the past.โ€

โ€œIn addition to maintaining social distancing protocols and updating hygiene policies, companies should also identify the choke points inside the office and implement ways to better manage these,โ€ Myburgh continues. โ€œFor instance, a biometric system that uses facial recognition technology coupled with an automated temperature scanner can allow for entry and exit from the building in a contactless way.โ€

โ€œEven though many organisations have appointed specialised cleaning services to sanitise their offices, they should also consider replacing all the filters in their air conditioning units, especially as many employees tend to use them as heaters during the winter months.โ€

Daily screening of all staff

Of course, when it comes toย vulnerable employeesย there are additional measures to be put in place.

A medical disclosure form is good practice for all staff, highlighting the risk factors that make people susceptible to the coronavirus, Myburgh believes. โ€œThis will help generate awareness among those who might not have considered themselves to be at risk.โ€

โ€œAlong with the daily screening of all staff, rearranging the workspace is critical forย vulnerable employees. For example, in an open plan setup, barriers should be erected between desks, even though it is mandatory for everyone to wear masks,โ€ Myburgh advises. โ€œCompanies can also provide these individuals with N97 medical grade masks as an added measure of protection.โ€

โ€œHowever, the potential exists for high-risk employees to be discriminated against. This is where the Employment Equity Act comes into play, providing the employee with legal recourse should any form of discrimination occur.โ€

Safety and hygienic practices

โ€œSome organisations are concerned about the cost impact ofย implementing new safety and hygienic practicesย in challenging economic circumstances. I anticipate that organisations will continue to be guided by the Occupational Health and Safety Act for best practice and implement what they can afford,โ€ Myburgh adds.

The reality is that remote working will remain as anย effective safety method to continue protecting those employees who are most at risk. As such, theย HR practiceย will also evolve to become more technologically driven and help create an enabling environment for managing employee engagement using digital solutions.

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