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What is human capital management (HCM)? A company cannot grow without its employees. They are the lifeblood of the organisation and contribute to its success and prosperity. It is not surprising that many companies refer to their employees as human capital because they are an indispensable asset to the business. Human capital management (HCM), therefore,...

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Why business must be honest with their customers Being customer-centric today is non-negotiable – here’s how to do it One of the first steps to becoming a customer-focused business is a change in mindset and not something tantamount to window-dressing or being superficial – it requires that business leaders place the customer at the centre...

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Empathy is a strength, not weakness, in the workplace It may come as a surprise to some business leaders that empathy – or the ability to sense and understand (on some level) other people’s emotions – is actually a strength in the business world, not a weakness. This is a human resources issue and is...

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The Great Resignation is real… what do we do now? There are a whole host of issues that businesses have to deal with as a result of the COVID-19 pandemic – not least of which is the post COVID-19 battle to retain existing employees and attract new talent. Yes, the so-called Great Resignation, described as...

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CRS, QBIT partner to reimagine human capital management “In today’s digital world, human capital must become as critical a business function as finance. Companies are using general ledger design to access data to track company costing and profit. This structured approach enables them to better manage costs and plan more effectively. When human capital is...

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