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Yes, there is a direct correlation between technology and productivity One of the most common sales pitches from technology vendors is that they have the solution to solve all your business problems – they are essentially trying to sell you a so-called ‘silver bullet’, which we all know simply doesn’t exist. However, the right technology,...

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Why business must be honest with their customers Being customer-centric today is non-negotiable – here’s how to do it One of the first steps to becoming a customer-focused business is a change in mindset and not something tantamount to window-dressing or being superficial – it requires that business leaders place the customer at the centre...

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