Privacy Statement

Privacy Statement

  1. Introduction

CRS Technologies (Pty) Ltd and its connected companies, including, CRS Human Capital (Pty) Ltd, CRS Konsult (Pty) Ltd, CRS Outsourcing (Pty) Ltd, CRS Recruitment Outsourcing Solutions (Pty) Ltd, AdFinServ (Pty) Ltd and the Centric Group Companies (“CRS Technologies,” “us,” “we”) respect and value your privacy and are committed to protecting your personal information.

This Privacy Statement explains how CRS Technologies collects, uses, shares, and safeguards your personal information, as well as your rights and choices regarding this information.

It applies to personal information collected through various means, including but not limited to:

  • Physical interactions with us.
  • Digital platforms such as websites, social media pages, Systems and applications.
  • Written or oral communication.
  • Information received from third parties.
  1. Personal Information We Collect

CRS Technologies complies with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”). Personal information refers to information about an identifiable, living individual or, where applicable, an identifiable entity. Examples of personal information include:

  • Names of contact persons;
  • Physical and postal address and contact details;
  • Financial information;
  • Tax-related information;
  • Authorised signatories, beneficiaries, ultimate beneficial owners
  • Employee ID number
  • Employee income tax number
  • Employee bank details
  • Name
  • Surname
  • Sex
  • Marital status
  • Age
  • Health
  • Language
  • Date of birth
  • Education
  • Medical aid
  • Salary
  • Employment
  • Email address
  • Physical address
  • Telephone number

Special Personal Information:

  • Race
  • Gender
  • Pregnancy
  • Nationality
  • Physical or mental health
  • Disability
  • Criminal history
  • Membership of a trade union
  • Biometric information

You may choose not to provide personal information. However, if the information is necessary for us to deliver services or fulfil contractual obligations, we may be unable to provide certain services.

CRS Technologies may also be subject to applicable data protection laws in other jurisdictions, such as the EU’s General Data Protection Regulation (GDPR) and the UK’s Data Protection Act 2018 (UK GDPR). Where relevant, we will comply with these laws and address your specific rights as set out in this statement.

  1. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you during interactions such as account creation, service requests, event registrations, and feedback.
  • From your employer to action our contractual relationship in the provision of software and services.
  • Through automated technologies such as cookies when you use our digital platforms.
  • From third parties, including public sources, business partners, and social media platforms.
  1. Legal Basis for Processing Your Information

We process your personal information based on the following grounds:

  • Legitimate interests for business operations and marketing.
  • Contractual obligations to fulfil agreements.
  • Legal requirements imposed by laws or regulations.
  • Your consent, where applicable.
  1. How We Use Your Personal Information

We may use your personal information for purposes including:

  • Providing and improving our products, services, and digital platforms.
  • Communicating with you about inquiries, requests, or updates.
  • Marketing, including sending newsletters or promotional materials (with your consent).
  • Administrative and business operations.
  • Legal and contractual compliance.
  1. Your Rights as a Data Subject

Under POPIA and other applicable laws, you have rights to:

  • Access your personal information.
  • Correct or delete your personal information.
  • Object to the processing of your personal information, including for direct marketing.
  • Lodge complaints with the relevant data protection authority.
  1. Sharing Your Personal Information

We may share your information with:

  • Affiliates of CRS Technologies for legitimate business purposes.
  • Service providers who assist us with business functions (e.g., payment processing, data analysis, consulting).
  • Legal authorities, where required by law or to protect our legal interests.
  1. Security of Your Personal Information

CRS Technologies employs appropriate technical, administrative, and physical measures to protect your personal information from unauthorised access, alteration, or destruction.

  1. Cross-Border Transfers

Where required, we may transfer personal information to countries where we operate or to international organisations, ensuring compliance with applicable data protection laws.

  1. Cookies and Similar Technologies

We use cookies and similar tools to:

  • Enhance your browsing experience.
  • Track and analyse website performance.
  • Manage preferences and personalise content.
  • To authenticate returning customers and to prevent fraudulent use of User accounts.
    You can manage your cookie preferences through browser settings.
  1. Retaining Your Personal Information

We retain your personal information only as long as necessary for the purpose it was collected or as required by law.

  1. Direct Marketing

You may opt out of receiving direct marketing by:

  • Sending an unsubscribe email to info@crs.co.za .
  • Contacting CRS Technologies at

Tel: +27 11 259 4700

Fax: +27 11 259 4750

Email: info@crs.co.za.

  1. Contact Information

For inquiries or to exercise your rights, please contact us:

  • Email: Nicolm@crs.co.za
  • Phone: +27 11 259 4700
  • Postal address: PO Box 31045, Kyalami, 1684
  • Street address: Centric House, Mellis Court, Mellis Road, Rivonia, 2191

Should you want to object to the processing of personal information or request a correction/deletion of personal information, please download the relevant forms below. Email the completed form to the team at info@crs.co.za.

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